Service Parameters

Billing & Refund Policy

Our commitment to clarity extends to our service terms. Understand our policies on diagnostic audits, retainer agreements, and service cancellations.

Our Approach

Transparency in Every Engagement

Diagnostic audit fees cover the manual investigative labor and expert analysis completed to identify specific conflicts and opportunities within your Google Business Profile. These fees are non-refundable once the audit report and recommendations have been delivered, reflecting the value of the specialized hands-on diagnostic work performed.

Monthly retainer agreements require a 30-day written notice for cancellation. This allows for a smooth transition and proper handover of ongoing management tasks, ensuring continued NAP consistency and citation hygiene. Fair resolution procedures are in place for any professional consulting services rendered.

Contact Billing Support

Questions About Your Invoice?

Our team is available to provide clear explanations and support regarding any aspect of our billing or service terms.